2.4.2 Advisories


H01:	ACD GROUP ACDGRP=@@@ HAS BEEN ADDED.
H02:	ACD GROUP @@@ HAS BEEN ADDED AS A PHONEMAIL GROUP.
H03:	ACDGRP ACDGRP=@@@ HAS BEEN DELETED.
H04:	ACDGRP ACDGRP=@@@ HAS BEEN CHANGED.
H05:	ACDGRP ACDGRP=@@@ IS NOT CONFIGURED.
H06:	THE GIVEN ACD GROUP HAS BEEN REGISTERED AS THE PRIMARY GROUP OF THE SUPERVISOR SUPEXT=@@@@@@, BECAUSE A SUPERVISOR SUPERVISING ONE GROUP AT LEAST MUST POSSESS A PRIMARY GROUP (PRIMARY=YES).
H07:	THERE ARE NO ACD GROUPS WITHIN THE RANGE SPECIFIED FOR PARAMETER 'ACDGRP'.
H08:	THERE ARE NO ACD GROUPS WITH ACDGRP=@@@.
H09:	THERE ARE NO ACD GROUPS WITH THE REQUESTED PARAMETERS WITHIN THE SPECIFIED 'ACDGRP'-RANGE.
H10:	NEGATIVE ACKNOWLEDGEMENT FROM CALL PROCESSING.
H11:	DUE TO LACK OF MEMORY THE AGENT AGTID=@@@@@@ COULD NOT BE LOGGED ON BY CALL PROCESSING. ALLOCATE ADDITIONAL MEMORY WITH THE FOLLOWING COMMAND:
	ADD-DIMSU:ACDLOGON=<?>;
H12:	ACD GROUP ACDGRP=@@@ COULD NOT BE LOGGED OFF.
	(NEGATIVE ACKNOWLEDGEMENT FROM CALL PROCESSING)
H13:	ACD GROUP ACDGRP=@@@ COULD NOT BE LOGGED ON.
	(NEGATIVE ACKNOWLEDGEMENT FROM CALL PROCESSING)
	COULD NOT LOG ON AGENT AGTID=@@@ BECAUSE THE APPROPRIATE DEVICE (AUTOEXT) IS NOT IDLE OR IS UNAVAILABLE. IN ORDER TO LOG ON DEACTIVATE AND ACTIVATE THE DEVICE WITH THE FOLLOWING COMMANDS: DEACT-DSSU:OFFTYPE=DC,TYPE=STNO,STNO=<AUTOEXT>; ACT-DSSU:ONTYPE=ANL,TYPE=STNO,STNO=<AUTOEXT>;
H14:	COULD NOT LOG ON AGENT AGTID=^agtid^ BECAUSE THE APPROPRIATE DEVICE (AUTOEXT) IS NOT IDLE OR IS UNAVAILABLE. IN ORDER TO LOG ON DEACTIVATE AND ACTIVATE THE DEVICE WITH THE FOLLOWING COMMANDS: DEACT-DSSU:OFFTYPE=DC,TYPE=STNO,STNO=<AUTOEXT>; ACT-DSSU:ONTYPE=ANL,TYPE=STNO,STNO=<AUTOEXT>; OR USE THE FUNCTION RESTART-DSSU.

${DocTitle}, ID: ${DocID}

© 02/2025 Mitel Networks Corporation. - All rights reserved.
Mitel and the Mitel logo are trademarks of Mitel Networks Corporation. Unify and associated marks are trademarks of Unify Software and Solutions GmbH&Co. KG.
All other trademarks herein are the property of their respective owners.