4.3
Functions of the AMO
•
ADD-ACDRT
:
Create an ACD Routing Table
•
CHANGE-ACDRT
:
Change, add, insert or delete steps in ACD Routing Tables
•
DELETE-ACDRT
:
Delete an ACD Routing Table
•
DISPLAY-ACDRT
:
Display ACD Routing Tables
•
REGENERATE-ACDRT
:
Regenerate ACD Routing Tables
•
COPY-ACDRT
:
Copy an existing ACD Routing Table
•
SET-ACDRT
:
Modify ACD Routing Tables 2 to 15
•
TEST-ACDRT
Display the dial plan groups used in the steps RTOFF and RTEXT.
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02/2025
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