4.3.1 ADD-ACDRT

The ADD-ACDRT function creates ACD routing tables.

With ADD-ACDRT, ARTs can be added by specifying the ART number (ART) and the maximum number of steps (MAXSTEP) for a table. This creates an ART with the first step initialized to disconnect (DISCON) and the remaining steps to skip (SKIP).

Procedure Overview


Command Code	Parameter
ADD-ACDRT	ART=<number>,MAXSTEP=<number>;

Example:

Create a new ART with a MAXSTEP of 10 and assign it number 16.

Input:

ADD-ACDRT:ART=16,MAXSTEP=10;

Output:

H01: ACD ROUTING TABLE=16 HAS BEEN CREATED.
H04: THE UPPER LIMIT FOR THE NUMBER OF ART STEPS HAS BEEN SET TO MAXSTEP=10.

${DocTitle}, ID: ${DocID}

© 02/2025 Mitel Networks Corporation. - All rights reserved.
Mitel and the Mitel logo are trademarks of Mitel Networks Corporation. Unify and associated marks are trademarks of Unify Software and Solutions GmbH&Co. KG.
All other trademarks herein are the property of their respective owners.