10.2
Functions of the AMO
•
ADD-AGENT
:
Add agent and his attributes to a specific group
•
CHANGE-AGENT
:
Change agent attributes
•
DELETE-AGENT
:
Delete individual agent and his attributes from ACD group or autoextension only, for an agent
•
DISPLAY-AGENT
:
Display agent attributes
•
REGENERATE-AGENT
:
Regenerate agents
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