10.3 Parameter Description

 
ACDGRP
ACD Group Number
 
 
Type of Input
:
0 to 20 single values, concatenated with & or &&, optional
(DISPLAY)
 
 
 
0 to 64 single values, concatenated with & or &&, optional
(REGENERATE)
 
 
 
single value, 1. parameter of a min-1-group (CHANGE)
 
 
 
single value, optional (ADD)
 
Possible Values
:
numeric, 0-255
 
Default Value
.
none
 
 
 
 
 
 
AGTID
Agent's Identification Number
 
Type of Input
:
0 to 20 single values, concatenated with & or &&, optional
(DISPLAY)
 
 
 
single value, mandatory (ADD / CHANGE / DELETE)
 
Possible Values
:
numeric, up to 6 characters
 
Default Value
:
none
 
 
 
 
 
 
AGTPOS
Agent's Position in a Group
 
Type of Input
:
single value, parameter of a min-1-group (CHANGE)
 
 
 
single value, optional (ADD)
 
Possible Values
:
numeric, 1-1000
 
Default Value
:
next available position,
 
 
 
if ACDGRP = 0, AGTPOS default to 0
AGTTYPE
Type of Agent
 
Type of Input
:
single value, mandatory
 
Possible Values
:
NORMAL
normal acd agent
 
 
:
PM
PM acd agent
 
 
 
 
 
AUTOEXT
Auto Logon Extension Number
 
Type of Input
:
single value, parameter of a min-1-group (CHANGE)
 
 
 
single value, optional (ADD)
 
Possible Values
:
numeric, up to 6 characters
 
Default Value
:
none
 
 
 
 
 
 
AUTOWK
Auto Work Time
 
Type of Input
:
single value, parameter of a min-1-group (CHANGE)
 
 
 
single value, optional (ADD)
 
Possible Values
:
numeric, 0-300, 299 may be used to indicate indefinite time
 
Default Value
:
0
 
 
 
 
 
 
BCHAN
B-channel of a trunk
 
Type of Input
:
single value, mandatory
 
Possible Values
:
numeric, 1-30
 
 
 
 
 
 
NEWID
Agent's New Identification Number
 
Type of Input
:
single value, parameter of a min-1-group
 
Possible Values
:
numeric, up to 6 characters
 
Default Value
:
none
 
 
 
 
 
 
PEN
port equipment number: ltg-ltu-slot-cct
 
Type of Input
:
4 single values, concatenated with -, mandatory
 
Possible Values
:
numeric, 0-127
 
 
 
 
 
 
TYPE
Type Of Deletion
 
Type of Input
:
single value, optional
 
Possible Values
:
ALL
delete all agent attributes
 
 
:
AUTOEXT
delete only the agent ’autoex’ attribute
 
Default Value
:
ALL
 
 
 
 
 
 
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