80.2
Interrelationships
•
AMO-ACDRS
:
Automatic Call Distribution Route Selection
A route control group must be assigned ACD routing tables before AMO DNIT can access it.
•
AMO-ACDRT
:
Automatic Call Distribution Routing Tables
ACDRT can route to an internal routing number
•
AMO-ACDSD
:
Automatic Call Distribution System Data
ACDSD can define a Route Control Group (RCG).
•
AMO-DIDCR
Direct Inward Dial Digit Conversion Rule
DIDCR can translate a number to a internal routing number that references an entry in the DNI table.
•
AMO-DIMSU
:
Dimensioning of features
The size of the DNI, GDTR, Display Pool, and RULO tables can be changed.
•
AMO RCSU
:
Recorder Configuration for Switching Unit
The recorder must be configured as a random start ACD recorded announcement operating under continuous mode before being referenced by AUDSRCID.
•
AMO-WABE
:
Dial Plan
The DAR for the INTRTDN must be of type ’STN’.
•
AMO-ZAND
:
Sets the ACD feature on or off. ACD groups can not be added or changed if the ACD feature is off.
${DocTitle}
, ID:
${DocID}
©
02/2025
Mitel Networks Corporation. - All rights reserved.
Mitel and the Mitel logo are trademarks of Mitel Networks Corporation. Unify and associated marks are trademarks of Unify Software and Solutions GmbH&Co. KG.
All other trademarks herein are the property of their respective owners.