Collapse AllExpand All

11.8. FAQs - Frequently Asked Questions Previous topic Parent topic Child topic Next topic

  1. Question: When the central system breaks down, an OpenScape 4000 system with IPDA and AP Emergency is divided into 5 islands. Each island is controlled by a survivability unit. Can islands communicate via IP insofar as this is permitted by the IP network?
  2. Answer: No. Each island represents an individual system in emergency mode. These systems only communicate via CO or tie trunks.
    Follow-up question: If I configure IP trunking between the islands, will it work then?
    Answer: In principle yes, however, you cannot only configure IP trunking for emergencies. It must be configured in the central system and is then also available during normal operation. You must pay particular attention here that you are dealing with tie trunks in normal operation within a system, something that is very difficult to manage in terms of LCR. Therefore, we would strongly advise against such scenarios.
  3. Question: Is the Survivable OpenScape 4000 SoftGate (OpenScape Access/Branch 500 a/i/) able to take over the control (survival mode) for the local OpenScape 4000 SoftGate machine in case of a local LAN failure (L1/eth0 down)?
  4. Answer: Yes. On a OpenScape Access/Branch 500 hardware the signaling routing (HSR) can be handled on internal path (backplane), i.e. no external LAN needed. If there are OpenScape Access modules connected over Xlink they will continue to work also.
  5. Question: Can Minor/Fixed Release upgrades be made via hard disk exchange with APEs and Survivable OpenScape 4000 SoftGates?
  6. Answer: Please note when upgrading a system in the main system via hard disk exchange, the OpenScape 4000 Platform Administration (Portal), OpenScape 4000 CSTA and OpenScape 4000 Assistant(1) on APEs and Survivable OpenScape 4000 SoftGates will not be automatically upgraded.
    Under such circumstances there are two possible courses of action to ensure the APEs and Survivable OpenScape 4000 SoftGates receive the correct software afterwards:
    1. The new host system hard disk for the customer upgrade should be prepared in the lab with the identical version as the existing customer software level and then upgraded to the version the customer requires via SWA/SWT. In this way the upgrade history exists on the new hard disk and with the next HBR for the APE/Survivable OpenScape 4000 SoftGate the correct packages will be transferred and an automatic update performed to the correct OpenScape 4000 Platform Administration (Portal), OpenScape 4000 CSTA and OpenScape 4000 Assistant(1) versions.
    After installation of the new hard disk with a newer version made with First Installation, RMX would only upgrade on the APEs/Survivable OpenScape 4000 SoftGates, but OpenScape 4000 Platform Administration (Portal), OpenScape 4000 CSTA and OpenScape 4000 Assistant 1 versions will not be updated due to the missing upgrade history. Once the Fix Release/Maintenance Release is transferred and activated individually on each APE/Survivable OpenScape 4000 SoftGate via SWT/SWA, any subsequent Hot Fixes will be activated automatically with the next HBR.
    IMPORTANT:
    Linux host OpenScape 4000 Platform Administration (Portal) (PLT) and OpenScape 4000 CSTA are not included in this backup. Therefore if host system is updated by replacing system hard disk, then each connected APE/Survivable OpenScape 4000 SoftGate has to be either installed anew or updated with RLC of the same version as the new host hard disk.
    IMPORTANT:
    This handling of course does not apply for upgrades where a new installation is needed. After installing the central host with OpenScape 4000 software, only RMX would replicate to APEs/Survivable OpenScape 4000 SoftGates, but OpenScape 4000 Platform Administration (Portal), OpenScape 4000 Assistant and OpenScape 4000 CSTA will not be updated. Therefore the APEs/Survivable OpenScape 4000 SoftGates must be newly installed and then synchronized with the central host.
  7. Question: Should Activation of Hot Fixes on APEs and Survivable OpenScape 4000 SoftGates be made?
  8. Answer: As per SWA graphical user interface activation hints:
    ATTENTION: Activation of Hotfixes and FR/MR should not be made directly on APE Nodes !!!
    Software updates should be activated directly on the Host system and will be mirrored to the APE nodes during the next APE restore process.
    Direct activation on APE should only be used in rare instances of first installation or manual upgrade.

 (1) Note: OpenScape 4000 Assistant Upgrade can be forced via Option I in HBR, however this is not recommend as standard and would not upgrade the OpenScape 4000 Platform Administration (Portal) or OpenScape 4000 CSTA as already commented in the Service Manual.