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3.11.1. Feature Description Previous topic Parent topic Child topic Next topic

The feature “Picture CLIP” provides the option of showing centrally stored contact data (name and picture) of the remote telephone party on an IP phone’s display.
In order to display centrally stored contact data, the OpenStage phones request the data from a OpenScape 4000 SoftGate, which then forwards the request to a central directory server, retrieves the data and makes it available to the OpenStage phones.
The display format (positioning, style, size etc.) of the contact data remains the same as for local phonebook lookup, since the same mechanisms are used.
The directory server is queried for all numbers. If an entry for the number is found on the LDAP directory server, the name and picture from the directory server are displayed. If there is no entry for the number in the directory server, the name from the local phonebook is displayed.
INFO:
In the case of an outgoing call from the phone, the picture for the called contact is not shown, because the call icon (e.g. free, busy, forwarding symbol, etc.) must be displayed in this case.
Two different modes for picture retrieval are currently supported:
Direct picture retrieval:
Preconditions:
  • Direct picture retrieval configured.
  • Contact data with picture stored on LDAP server.
=> The user sees the name and picture of the remote party as stored in the LDAP directory.
The OpenStage phone performs a lookup on the OpenScape 4000 SoftGate. The OpenScape 4000 SoftGate forwards the request to the LDAP server and receives the name and picture of the requested phone number in return. The name and picture are then forwarded together by the OpenScape 4000 SoftGate to the OpenStage phone and shown on the display.
Indirect picture retrieval:
Preconditions:
  • Indirect picture retrieval configured.
  • Contact data stored on LDAP server with valid reference to a picture stored on another web server.
=> The user sees the name of the remote party as stored in the LDAP directory and the picture as stored on the web server.
The OpenStage phone performs a lookup on the OpenScape 4000 SoftGate. The OpenScape 4000 SoftGate forwards the request to the LDAP server and receives the name and an URL of the web server with the relevant photo ID where the picture is stored. In the next step, the OpenScape 4000 SoftGate receives the picture on the basis of the previously received URL and photo ID. The name and picture are then forwarded together by the OpenScape 4000 SoftGate to the OpenStage phone and shown on the display.