The Silent Monitoring
feature allows executives or
supervisors with sufficient privileges to silently listen to an audio
call or conference that a subscriber to be monitored participates in.
During a silent monitoring session, the executive or supervisor can
either barge into the conversation or terminate the monitoring without
affecting the ongoing conversation. It is also possible to barge in
without prior "passive" monitoring.
For more information regarding Silent Monitoring Calls please refer to the OpenScape
Voice
Feature Description document.