Collapse AllExpand All

5.7. Operating without OSV Desk Phone Previous topic Parent topic Child topic Next topic

OpenScape Mobile Pro provides the option to operate without a desk phone (i.e., the ONS is not registered).The ONS subscriber may use its mobile client as a primary phone for making and receiving calls, without having a physical desk phone.

INFO:
It is assumed that an ONS subscriber with registered secondary line appearance(s) also has a prime line which is registered.
In case the user’s desk phone is not registered, the OpenScape Mobile Pro Application supports the following scenarios for moving (handover) a call:
  • If your OpenScape Mobile Pro is established over Wi-Fi with VoIP support:
    • Tap the Move button to display the call slider
    • Since the OSN is not registered, the Select call target screen will show the desk phone button grayed out and not selectable
    • If you try to tap on the desk phone button, no handover will occur and the slider will be automatically moved back to its previous position.
  • If your OpenScape Mobile Pro is established over cell network without VoIP support, after moving into Wi-Fi area:
    • Tap the Move button to display the call slider
    • Since the OSN is not registered, the Select call target screen will show the desk phone button grayed out and not selectable
    • If you try to tap on the desk phone button, no handover will occur and the slider will be automatically moved back to its previous position.

Example

There are two additional scenarios related to OSV desk phone:
  • If the user has an unregistered desk phone that registers while the mobile client is ringing, the desk phone button will become selectable.
  • If the user has a registered desk phone that unregisters while the mobile client is ringing, the desk phone button will become grayed out.
INFO:
If a user has a desk phone that is unregistered, the call to the OpenScape Mobile Wi-Fi device, due to auto-pilot routing, operates as if the call was sent to a registered ONS device.
INFO:
If no cell number is configured, then the cell icon is grayed out and not selectable. When tapping the cell icon no deflect or handover is possible.