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3.6. Presence Previous topic Parent topic Child topic Next topic

Your presence status determines if you are available for communication or not.
INFO:
Your presence status in OpenScape Mobile Pro is synchronized with your presence status in OpenScape UC and the synchronization is bidirectional. This means, for example, that when you are on a call, your presence status will change to Busy on all Open Scape UC and Open Scape Mobile Pro clients.
In OpenScape Mobile Pro, the presence status of a user is displayed at the bottom right of a their avatar.
Presence information is available in the following tabs of the main navigation bar:
  • Contacts
  • Call History
  • Chat
The presence statuses in OpenScape Mobile Pro are described in the following table:
Presence status Description How this status gets set
available.png Available You are online and available to contact. It is set automatically based on your activity or you can set your status to Available anytime you want.
sg_DoNotDisturb_en_24x24_32.png Do not disturb You do not want to be disrupted. You can set your status to Do not disturb anytime you want.
be_right_back_unavailable.png Be right back You want it to appear to others that you are currently away for a short time. You can set your status to Be right back anytime you want.
be_right_back_unavailable.png Away You are away or you want it to appear to others that you are currently away.
It is set automatically when there is no interaction with OpenScape Mobile Pro for a specified period of time.
You can also set your presence to Away anytime you want. If you manually set it, it will stay that way until you change it again or until you are logged out of the app.
in_meeting_busy.png Busy You are online and on a call or you are busy and do not want to be interrupted.
It is set automatically when you are on a phone call.
You can also set your presence to Busy anytime you want. If you manually set it, it will stay that way until you change it again.
in_meeting_busy.png In a meeting You are online and on scheduled meeting or you want it to appear to others that you are currently in a meeting.
It is set automatically when you are in a meeting.
You can also set your presence to In a meeting anytime you want.