By accessing Diagnostics you can see useful information
about the OpenScape Mobile Pro application as well as information that can help you
solve issues. To access and display Diagnostics:
Step by Step
In OpenScape Mobile Pro, tap Settings and then tap
Advanced.
Swipe down in the Advanced settings screen and tap
Diagnostics
Tap Status to display information about your Wi-Fi
connection status, server connection status and information about the
current versions of Facade and UC Servers. Tap OK to
get back to the Diagnostics page.
Tap Recent Events from the
Diagnostics page, to access information about all
the recent events regarding the application. This information is also
available as a .txt file.
Tap the icon on the top right corner of the screen
and then tap Start to start the diagnostics
logging process again.
Tap the icon on the top
right corner of the screen and then tap Zoom
to zoom in the recent event screen in order to see clearly specific
details.
Tap the icon on the top
right corner of the screen and then tap End
to end the logging of diagnostics information.
Tap the Return button on your Android device to return to the
original Diagnostics screen.
Tap Older Events to display older logging
diagnostisc information about events regarding the application.
Tap SBC Addresses to display information related to
the Session Border Controller.
Tap OSV Addresses to display information related to
the OpenScape Voice.