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8.3.9. OpenScape Mobile Pro is not Showing the Contacts Stored in my Device Previous topic Parent topic Child topic Next topic

OpenScape Mobile Pro is not able to see the device’s contacts.

In the Android operating system, certain applications must be manually allowed access to system resources. OpenScape Mobile Pro must be given permission to read the contacts from the device.

Step by Step

  1. Press the device’s Home button.
  2. Tap Settings → Permissions → Permissions.
  3. Tap Contacts and scroll down until you find OpenScape Mobile Pro.
  4. Tap OpenScape Mobile Pro to turn it on.

‣ Parent topic: Section 8.3. Troubleshooting Specific Issues

Mitel OpenScape Mobile Pro V10, Android Devices, Extended Guide, ID: A31003-M40A0-Y101-14-7619
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