8.3.1. OpenScape Mobile Pro Loses Connection to the Server while in Wi-Fi Mode 
You may face the issue that some calls ring in the Wi-Fi device while some other calls ring directly to the desk phone. A likely reason for this, is an unstable Wi-Fi connection. The device may be able to connect to the Wi-Fi network, but may lose the connection from time to time. The Wi-Fi state in the Diagnostics screen gives an indication of the stability of the connection. Go to .
In a stable Wi-Fi network the device connects once within reach and never disconnect
until it is
out of reach again.
An unstable connection will show values in the Last Wi-Fi Disconnection
field in . That indicates a flickering connection.
Please note that the Route Calls to Cell function is only active when
Auto-Pilot is enabled and the client logs off from the OpenScape Pro application.
INFO:
This information is only available when OpenScape Mobile Pro is on and
receiving Wi-Fi events. When it's off, the fields are removed from the
screen.
INFO:
Cell phone charges may apply for the call, depending on your carrier.
‣ Parent topic: Section 8.3. Troubleshooting Specific Issues