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8.4. How to Report an Issue Previous topic Parent topic Child topic Next topic

If you are able to send and receive emails on your device you can e-mail the log files to report an issue.

Step by Step

  1. In OpenScape Mobile Pro, tap Advanced in the Settings screen.
  2. Tap Log File Management to bring up the list of log files.
  3. Tap the dots_figure-2.png icon and then tap Send.
  4. Please be sure to add to the e-mail a description of the problem experienced ,along with any related data such as time, phone numbers, etc.
    INFO:
    The address where this e-mail is sent is configured to be either the System Administrator or a technical support contact.