Step by Step

1. To start the chat in a one-on-one call, click on the call control bar.
   The Communication Options available are displayed.

   Previous messages exchanged by the call participants, if any, are displayed in the chat panel.
2. Click Chat.
   The chat panel is displayed and the call participants can start exchanging message of view older messages.
3. During the call, you can do the following actions using the chat:
   1. Type a new message in the message box and send it by click the icon or pressing the Enter key.
   2. Send an emoji, by clicking the icon displayed on the right side of the message box.
   3. Add attachments, by clicking the icon, displayed on the right side of the message box.
   4. Delete chat messages, by clicking Delete at the bottom of the message.
   5. Call another UC user, by clicking .
   6. Display the Communication Options available, by clicking :
      • Add more participants to the chat.
      • Send an email to the call participant/s.
   7. Pin the chat, by clicking .
   The following tabs are displayed in the chat panel:

   • Messages: contains all messages exchanged by the call participants alongside their name and time of sending.
   • Files: contains all attachments shared by the call participants.
4. After the call ends, you can view the messages and attachments shared during the call and exchange further messages.
   1. Click to open the Chat tab.
   2. Select the chat you want to view.

      INFO:

      The Chat tab contains a recording of all messages exchanged between the call participants, before the call and during the call. After the call ends, it is possible to send further messages or files in the chat.
5. To hide the chat panel during a call, click on the call control bar.
   The chat panel will not be displayed to you anymore. The other call participant will still be able to see it.