By default, if the chat has been started during a conference, guest participants
cannot see or use it unless a moderator added them to it.
Prerequisites
- You are a moderator.
- You have joined the conference using the WebClient, UC Desktop App or Fusion
for Office.
Follow the steps below to add a guest user to the conference chat:
Step by Step
- Click on the list of participants at the right of the conference screen and
select Guest participant(s) from the drop-down
list.
The list of guest participants is displayed (if any).
- Hover over the participant's name who you want to add to the conference
chat.
The

icon
appears next to the participant's name.
- Click
and select
Add to chat.
The chat is displayed to the guest participant selected.
Guest participants can use the chat the same as non-guest participants. For more
information about actions using the chat, see
Section 3.9.8.2.