3.9.2. Pin a Chat Conversation    

You can pin one or more chat conversations in order to easily access them from the Navigation tab on the left corner of your WebClient interface. The pinned chats will be displayed below the chat tab and user is allowed to pin 5 chat conversations.

In the main window of the chat conversation, click the pin button , This will pin the specific conversation to the left Navigation bar as shown in the figure above.

To unpin a conversation, select it and click the unpin button

You can return to the chatlist by clicking the "X" button as shown in the figure below.