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3.2.11.1. WebRTC Screen Sharing in a call to an external contact Previous topic Parent topic Child topic Next topic

This feature allows you to share screen information with an external contact by sending a unique URL for this purpose and a unique PIN password.

Prerequisites

You are sharing your screen

Step by Step

  1. During screen sharing click on the commu_call_action-2.gif button and under Sharing Options click on Notification e-mail.
    A Screen share invitation email with a unique URL is generated.
  2. Send the URL link to the external call participant.
    Upon receiving and opening the received link, the external participant will be requested to enter the unique PIN as show in the figure below:
    image-2021-08-31-16-41-51-255-2.png
  3. Click on the Show PIN option under Sharing Options from Step 1.
    The PIN is revealed. Share this 6-digit PIN with your external contact.Once that external user enter the corresponding PIN they will be able to view your shared screen content.

INFO:
The screen share access to external participant will be cancelled if the active call is set to on hold for any reason. On resuming that call, you (as presenter) will have to provide a new URL and a new PIN if you want to proceed on sharing information.

‣ Parent topic: Section 3.2.11. Initiating Screen Sharing

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