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2.5.1. Outgoing calls Previous topic Parent topic Child topic Next topic

You can make outgoing calls in three different ways:
  • Using the outgoing preferred device;
  • Bypassing the preferred device setting and using the UC softphone device for outgoing calls;
  • Choosing the device from a menu prompted for every outgoing call.
The menu prompted to choose the device for outgoing calls is only shown for the first outgoing call. Second calls, transfer calls and consultation calls will use the same device as previously chosen.
Each time the user chooses a different device in the prompt, the outgoing preferred device changes.
When choosing to make outgoing calls from prompt or from UC softphone, the outgoing preferred device menu will not be shown in the main window.
When choosing to make outgoing calls from prompt, the default menu will be displayed as in the figure below:
newways2-2.JPG
In case the hotkey feature is used, a pop-up window will be displayed as in the figure below:
newways3-2.JPG