Step by Step

1. Click Search for contact to call or transfer on the call controls.
2. Enter the name or phone number you want to transfer the call to and click .
   A list of suggested contacts is displayed.
3. Click or press Enter.
4. Select a contact from the list.
5. Click Consultation Call.
6. The first call is put automatically on hold so you can talk privately with the third party.
   The first call's information appears at the top of the call screen, including the word Holding so that you know the call is on hold. The second call appears at the bottom of the call screen and is currently the active call.