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12.1.1. Enhanced Agent Feature Operation after Soft Restart
Examples of features maintained include but are not limited to:
Agent to Supervisor Messages
Call Forwarding
Manual Hold
callback
conference
repeat id
dds/dss
message waiting
recall
park to station/group park
consult,transfer and toggle
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©
03/2026
Mitel Networks Corporation. All rights reserved. Mitel and the Mitel logo are trademark(s) of Mitel Networks Corporation. Unify and associated marks are trademarks of Unify Software and Solutions GmbH & Co. KG. All other trademarks herein are the property of their respective owners.