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12.1.12.2.2. Service Information Previous topic Parent topic Child topic Next topic

  • The redirection number determined after LCR reroute internal processing is not validated by ACL (parameters CFVA in AMO COT or AMO ZAND parameter NOCFW are ignored).
  • The name of the redirection number after RERTEINT processing is determined identically in ACL as in not-RERTEINT scenarios, when internal redirection number is used in ACL set FWD command.
  • If no name is configured for redirection number, then the name misses on forwarded station display.
  • ACL is not clever enough to determine hunt group names, therefore:
    • if redirection number is pilot hunt group, trunk name is used
    • if redirection number is master hunt group, name of master station is used
  • If RERTEINT processing fails or redirection number is not valid, trunk name is used
  • No AMO configuration necessary to activate this feature.

Restricions:

For this CR to work, there's a limit of maximum 4 accepted trunk access codes used simultaneously for a destination number.
In other words it means the following:
For a configuration:
  • 3400 internal station with name "JOE SMITH"
  • 51 as trunk access code
  • 51-x the AMO LDPLN entry
  • RERTEINT in corresponding AMO LDAT
  • 52 as trunk access code
  • 52-x the AMO LDPLN entry
  • RERTEINT in corresponding AMO LDAT
  • 53 as trunk access code
  • 53-x the AMO LDPLN entry
  • RERTEINT in corresponding AMO LDAT
  • 54 as trunk access code
  • 54-x the LDPLN entry
  • RERTEINT in corresponding AMO LDAT
  • 55 as trunk access code
  • 55-x the AMO LDPLN entry
  • RERTEINT in corresponding AMO LDAT
  • trunk name "NETWORK" in corresponding AMO RICHT
the expected results are the following:
  1. ACL set FWD for 3412 to 515253543400
    display of 3412 shows: "Forwarding to 515253543400 JOE SMITH2
  2. ACL set FWD for 3412 to 51525354553400
    display of 3412 shows: "Forwarding to 515253543400 NETWORK"
  3. DIVERT or RTOFF of ACD queued call to 515253543400
    call is routed internally to 3400
  4. DIVERT or RTOFF of ACD queued call to 51525354553400
    routing is rejected, the call remains in ACD queue