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11.1.5.2. Assign an Attendant Group (ATNDGR) Previous topic Parent topic Child topic Next topic

  • Assign the digit analysis results in AMO WABE 
    ADD-WABE:CD=<Internal Operator group number>,
DAR=ATND;

ADD-WABE:CD=<Indial number to Operator group>,
DAR=ATNDDID;
  • Assign the Attendants in AMO ACSU
  • Assign the night options in AMO NAVAR 
    ADD-NAVAR:NOPTNO=<Night Option number>,
TYPE=<Night option type>,....;
  • Assign the attendant group in AMO VFGR
    For each Attendant group it must be decided in which Queue mode the group shall be operated.
    Attendant groups with Double Queue mode (DQ) can consist of AC4 and AC-Win 4.x Attendant types.
    ADD-VFGR:ATNDGR=<Atnd.Grp.number>,QUEMODE=DQ,
ATNDNO=<number>,NOPT1=<Night option number>,
OPT=<Selected Night Option parameter NOPTx on 
activation of Night mode :1...8 >;
    Attendant groups with Multiple Queues mode (MQ) can consist of AC-Win MQ 2.x Attendant type only.
    ADD-VFGR:ATNDGR=<Atnd.Grp.number>,QUEMODE=MQ,
ATNDNO=<number>,NOPT1=<Night option number>,
OPT=<Selected Night Option parameter NOPTx on 
activation of Night mode :1...8 >;
    IMPORTANT:
    The AMO VFGR automatically puts all attendant consoles into operation.
  • Assign dialing codes (internal operator group and indial to operator group dialing code) to the new defined Attendant Group 
    ADD-VFGKZ:TYPE=ATNDGR,CD=<key-num>,
ATNDGR=<Attendant Group number>;
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