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11.1.6.2.1. Feature Description Previous topic Parent topic Child topic Next topic

Calls waiting longer are diverted after time to another Attendant group. This behavior is administerable. Every Attendant group (VFGR) has an overflow aim of its own. The overflow is active then if another Attendant group than overflow aim is registered.
The priority level of calls with a low priority level is increased to the highest priority level (priority level 2) after timeout. Priority level 1 is reserved for Emergency calls only and can not be reached by Priority Upgrade.