- Priority Upgrade is activated using AMO FEASU :
CHANGE-FEASU:TYPE=<A>,CM=<CQPRI>;
- The timer for the priority increase can be set using AMO CTIME :
CHANGE-CTIME:TYPESWU=ATND,CQPRIO=<5...240>;
- Overflow to another Attendant group after timeout. Calls waiting for a longer period
of time in
the call queue are transferred to another Attendantgroup after timeout. This feature
can be
administrated using AMO VFGR :
CHANGE-VFGR:ATNDGR=<number>,TYPE=GENERAL,
OFLGR=<assigned overflow attendant group>,
- The overflow timer can be set using AMO CTIME.
CHANGE-CTIME:TYPESWU=ATND,CQOFL=<5...240>;