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7.3.2. User Interface Previous topic Parent topic Child topic Next topic

Two types of account code can be configured in the system:
  • automatic account code
  • manual account code
The automatic account code is assigned automatically to every station for every outgoing call. It is configured system-wide and can also be changed individually by station.
The user can overwrite an automatic account code with a manual account code per call.
The manual account code can be entered as follows both prior to and during a call:
  • with the digit analysis result for account code
  • using the service menu
  • using the main menu
  • using the account code key
  • using the ACD transaction code key
  • using the ACD transaction code
The following check types can be configured for the manual account code:
  • no check
  • check of the code length
  • modulo check (= configurable algorithm)