Section 8.13.2.3. Supported Features

Incoming call:

In case of an incoming call (intern or extern) to Personal Device Group both devices the desktop phone and the cordless device ring simultaneously. If one of these devices answers the call the other device stops ringing.

Outgoing call:

In case of outgoing call (intern or extern) from Personal Device Group the Personal Device Group number will be displayed on the called device as the calling number no matter if the call was initiated from the cordless or from the desktop phone.

This behavior is also the same in case of call forwarding:

Call forward unconditional
Call forward busy
Call forward no answer

User interface:

On both devices of the Personal Device Group group the Personal Device Group number is displayed as the extension number belonging to the device.

In general the display structure is different in case of cordless and desktop (e.g. optiPoint) phones. This is also the case for the members of a Personal Device Group.

Call back

This feature can be used from and to the devices of a Personal Device Group.

Callback busy / no answer

Callback is supported for a Personal Device Group for internal endpoints only. The callback will be signaled and can be executed on both endpoints of the Personal Device Group.

External devices will not be supported for callback. Therefore no callback busy is possible on external devices.

Configuration:

Callback without mailbox:

/* RRFBK=N: Callback on no answer is not stored in the mailbox

CHANGE-SBCSU:STNO=twincmi,RCBKB=NO,RCBKNA=NO,OPT=OPTI,
CBKNAMB=NO;
 
CHANGE-SBCSU:STNO=twinopti,RCBKB=NO,RCBKNA=NO,OPT=OPTI,
CBKNAMB=NO;

Callback with mailbox
/* BRK MAIL BOX (AUTHORIZATION TO RECEIVE MAIL)

/* set it for the COS of twincmi and twinopti */
```
CHANGE-COSSU:TYPE=COS,COS=23,AVCE=MB;
```
/* RRFBK=J : Callback on no answer is stored in the mailbox
```
CHANGE-SBCSU:STNO=twincmi,RCBKB=NO,RCBKNA=NO,OPT=OPTI,
CBKNAMB=YES;
 
CHANGE-SBCSU:STNO=twinopti,RCBKB=NO,RCBKNA=NO,OPT=OPTI,
CBKNAMB=YES;
```
Call Forwarding

Call forwarding can be configured on any device of the Personal Device Group. The feature is activated for both devices and the signaling (Display, LED) is done on both devices.

Call Forwarding can be activated for the Personal Device Group number using the following ways:
Cordless / desktop device menu
AMO ACTDA / AMO ZIEL for the Personal Device Group number
ACL Feature ACT Deact Service on CTI interface

Call Forwarding will be activated for the Personal Device Group number: If a device calls the Personal Device Group number the call will be forwarded to the forwarding destination and none of the Personal Device Group devices (desktop or cordless) will ring.

If the Personal Device Group device has a Call Forward busy activated then the call is forwarded to the CFW destination, e.g. digite device, Attendant, Voice Mail in case of the Personal Device Group number is busy. Therefore either the cordless device is busy or the desktop phone is busy using the Personal Device Group number.

Call Forwarding can be activated/deactivated on any of the Personal Device Group devices.

Please refer also to Basic Call.

Camp On

Automatic camp on can be activated /deactivated on any of the Personal Device Group devices. Manual Camp On (caller activates camp on) is not supported.

Automatic Camp On has to be activated on both devices (Personal Device Group master and slave). This is automatically done synchronously if one of the devices activates or deactivates the feature.

If an incoming second call is calling the Personal Device Group it will camp on the active device only (the one using actually the Personal Device Group line). Camp on is not signaled on the second device of the Personal Device Group.

Call Log / Call Journal

The local Call Log functionality does not support Personal Device Group. It must not be used. To offer call log and phonebook only DTB is allowed. This application supports the same call log and phone book entries on both devices.

Call Pickup

The Personal Device Group number can be configured to be a member of a call pickup group.

The incoming calls to another device in the call pickup group can be picked up by any member of the Personal Device Group (cordless and desktop phone).

The incoming calls to the Personal Device Group number can be picked up by any other member of the call pickup group.

Configuration:

Add twincmi and twinopti to the pick up group as any usual extension number.

Call features during an active call

The following call features are supported by the cordless device during an active call:

Consultation
Transfer
Toggle
Conference

Park / Hold

An active call (that is in call state) can be put on hold the following ways:

by selecting Halten/Hold in the phone menu (cordless phone, desktop phone).
by pressing the line key (desktop phone).

This call can be retrieved by the desktop phone by pressing the blinking line key belonging to the phone.

Restriction:

The cordless phone cannot retrieve a call that has been put on hold this way.

Configuration:

The park timer can be set with the following AMO configuration:

CHANGE-CTIME:TYPESWU=CP1,CTHLDREC=<timer to control the duration 
of a manual hold of a call>;

If the timer has expired the Personal Device Group will be ring back and both member of Personal Device Group can accept the call.

Hunt groups

Personal Device Group can be a member of the hunt group. The twincmi must be added to the hunt group by using AMO SA.

When the hunt group routes an incoming call to the Personal Device Group number, both Personal Device Group devices start ringing and any of the Personal Device Group devices can answer the call.

Do not disturb

Do not disturb can be activated/deactivated on any device of the Personal Device Group. The signaling (based on device possibilities) is done on both devices of the Personal Device Group.

CHESE

Chese functionality is not supported.

Timed Reminder

Timed Reminder is supported with Personal Device Group.

Speed Dial List (SPDI)

Speed dial list can be used on both devices of the Personal Device Group. Both devices use the same short calling list, i.e. changing the short challing list on one of the devices will be visible also on the other device.

When configuring the short calling list using AMO ZIEL, parameter SPDI, the same configuration has to be done for both twincmi and twinopti.

Ringer Cut Off

For ringer cutoff two keys can be configured on the desktop phone of the Personal Device Group:

ringer cutoff for desktop phone
ringer cutoff for CMI phone

Desktop phone

When ringer cutoff is activated for the desktop phone, incoming calls to the Personal Device Group number are indicated in the following way:

On the cordless phone the call is indicated as if ringer cutoff was not active
On the desktop phone there is no ringing / display update. Only the blinking line key indicates the call.

Cordless phone

When ringer cutoff is activated for the cordless phone, incoming calls to the Personal Device Group number are indicated in the following way:

On the cordless phone the call is absolutely not indicated. Note that during such a call attempt the cordless phone seems "idle" however it is not possible to initiate outgoing calls using this device.
On the desktop phone the call is indicated as if ringer cutoff was not active.

Configuration:

CHANGE-TAPRO:STNO=twincmi,KY08=RNGXFERL; /*CMI*/ 

CHANGE-TAPRO:STNO=twincmi,KY12=RNGXFERL; /*CMI*/ 

CHANGE-TAPRO:STNO=twinopti,KYx=RNGXFERL; 

CHANGE-TAPRO:STNO=twinopti,KYx=RNGXFERL;

CHANGE-SDAT:STNO=twincmi,TYPE=ATTRIBUT,
AATTR=RNGXFERL;

CHANGE-SDAT:STNO=twinopti,TYPE=ATTRIBUT,
AATTR=RNGXFERL;
 
ADD-ZIELN:STNO=twincmi,TYPE=RNGXFERL,KYNO=8,
STNORXFR=twincmi,RXFRFCT=SRC;

ADD-ZIELN:STNO=twincmi,TYPE=RNGXFERL,KYNO=12,
STNORXFR=twinopti,RXFRFCT=DEST;

ADD-ZIELN:STNO=twinopti,TYPE=RNGXFERL,KYNO=x,
STNORXFR=twincmi,RXFRFCT=DEST;

ADD-ZIELN:STNO=twinopti,TYPE=RNGXFERL,KYNO=x,
STNORXFR=twinopti,RXFRFCT=SRC;

Direct Station Selection (DSS) Key

If one of the devices has a configured DSS Key with configured destination of the Personal Device Group on the DSS key the busy condition of the Personal Device Group is displayed via a LED.

If the Personal Device Group is called despite being busy, call waiting is automatically activated.

By pressing the flashing DSS key while the Personal Device Group is being called, it is possible to take the call if the calling party and the Personal Device Group are in the same pickup group.

Restriction:

A DSS key can only be configured on the desktop phone of a Personal Device Group.

Class of Service (COS) Switchover (AMO BERUM)

The class of service switchover feature can be activated and deactivated either on the desktop or on the cordless phone.

The Class of Service will be changed for Personal Device Group number and can be queried using AMO BERUM.

The desktop and the cordless phone must be in the same COS group. When doing AMO configuration both twincmi and twinopti has to be configured the same way.

Keyset

A Personal Device Group must not be combined with other Keysets. The CMI is only allowed to have one line configured and for the desktop phone exactly two lines are required (own prime line and Personal Device Group number as secondary line).

CDRE

CDRE is supported for devices of the Personal Device Group. In the accounting tickets the Personal Device Group number (twincmi) will be reported as paying party.

SPE

SPE is supported for devices of a Personal Device Group. Both twincmi and twinopti must be configured for the same security level.

CTI / ACL functionalities:

ACL Monitoring

In monitor events always the Personal Device Group extension number (twincmi) is reported.

ACL Services

ACL services which support the Personal Device Group number:

Service Comment
Alternate-Call-Request
Clear-Connection-Request
Callback-Request
Cancel-Callback-Request
Conference-Call-Request
Consult-Call-Request
Deflect-Call-Request
Dial-Digits-Request
Divert-Call-Request
Feature-act/deact-Request
Feature-Status-Request
Generate-Digits-Request
Generate-Telephony-Tone-Request
Make-Call-Request
Make-Predictive-Call-Request
Reconnect-Call-Request
Single-Step-Transfer-Call-Request
Transfer-Call-Request
Device Type Check CMI is reported for the Personal Device Group number.
Get-Switching-Funct-Devices New device type "Personal Device Group" is reported for twinning number.
Monitor Set/Cancel
Snapshot-monitor
Snapshot-call
I/O services The Personal Device Group number is to be used to access the CMI. Primary line extension number of desktop phone is to be used to access the desktop phone.
Set-Lamp-Mode The Personal Device Group number is to be used to access the CMI. Primary line extension number of desktop phone is to be used to access the desktop phone.
Answer-call-Request It is working only for the desktop phone.
Hold-Call-Request Service is disabled.
Retrieve-Call-Request Service is disabled.
Invoke-Feature Service is disabled.
Button-Press-Request Service is disabled.
Escape services Service is disabled.

The other ACL services that are not present in the list above are not directly affected by Personal Device Group.

Restrictions:

The service disabling is working, if the configuration is not correct e.g:
A desktop phone is configured with AMO KCSU as Personal Device Group device, but there is not any CMI (configured as Personal Device Group master) to assign to this desktop phone. In this case the service will be disabled for desktop phone.
ACL Make Call Service is not working for a Personal Device Group.

Corresponding applications

CA4000 standalone version

Version CA4000 standalone Version 7.1.4.2

If an older version of the CA4000 standalone is installed on the PC, then it must be removed and replaced with this version!

IMPORTANT:

If the configuration of the "Personal Device Group" feature is changed then the CA4000 must be restarted to provide the needed functionality regarding this feature.

DTB

The following version of DTB supports the Personal Device Group:

DTB V9.0 R19.0.2

This application supports the same call log and phone book entries on both devices of the Personal Device Group.

BLF

The BLF-Win application supports the Personal Device Group number.

In case of Personal Device Group only the "master number" should be entered at the BLF-Win grid, because the informations for the "slave number" may be wrong.