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10.10.1. Feature Description Previous topic Parent topic Child topic Next topic

Requirements from the customers for special handling of incoming calls in OpenScape 4000:
  • In the case the incoming number matches a predefined number/pattern, it has to be changed to an internal number - as if the call came from an internal number.
  • In the case the incoming number matches a predefined number/pattern, the incoming party name has to be changed - so the calling party can be recognized. Alpha tagging: In the case the incoming number matches a predefined number/pattern, the incoming party name has to be changed - so the incoming number can be recognized. Call barring: In case the incoming number matches a predefined number/pattern, one of the following has to be done:
    • The call has to be rejected.
    • The call has to be routed to a predefined number (hotline destination).
    • The call has to be accepted (routed to the original called party).
    • The call barring processing described above should also depend on the called destination number (not only on the calling party number).
  • No intercept to attendant console if the CLI number is unknown.