Collapse AllExpand All

10.14.2.2. User Interface Previous topic Parent topic Child topic Next topic

The user with a call that they wish to park on another extension, dials a feature code followed by the extension number of the user on whom the call is to be parked:-
If the called party is idle, the call is held at the called party. It does not ring the terminal. The called user dials reconnect to connect to the held call. If the called user does not pick-up the call within a configured period of time, the held call will ring the extension.
If the called party is busy, they will receive audible and visible (if possible) notification of the call and the call will be held. The called user will dial reconnect to connect to the held call. If the called user fails to answer the call within a configured period of time, the call will be treated as a call that has been held too long and may be re-directed to the parking party.