220 ZIEL - Destination Addresses for Stations


Key layout of the digital voice terminals	Functions of the AMO	Error Messages and Advisories
Interrelationships	Parameter Description

This AMO is used to enter, interrogate or regenerate destinations in the database (DB) for the following features:

•

Call forwarding - fixed (FWD)

•

Messenger Call (MSGR)

•

Direct station select keys (DSS)

•

Name/repertory key (NAME)

•

Individual speed dialing (SPDI)

•

Saved Number Redial (SNR)

•

Attendant Console Direct Destination Select keys (DDS)

•

Destinations for the BUZZ Feature

ZIEL is extended to allow administration of which type of Electronic Key Label shall be used and which individual text shall be used for the Electronic Key.

AMO-ZIEL is also used to add, delete, interrogate or regenerate for:

•

dialing external servers to deposit messages

•

identifying external servers when retrieving messages with the START key

Call forwarding - fixed

Two forwarding variants are possible:

•

STATION forwarding
can be added or deleted by AMO ZIEL or by the subscriber, and activated or deactivated by the subscriber or by AMO ACTDA.

•

SYSTEM forwarding is a new forwarding type
Adding and deleting destinations is only possible by AMO ZIEL, whereby different destinations can be entered for different forwarding types (eg.busy, no response), immaterial, if the incoming call is internal or external. The forwarding can be activated or deactivated by AMO ACTDA, or by the subscriber using the relevant codes .

•

Call forwarding on no response
The fixed call forwarding destinations do not act ad destinations for call forwarding on no response any more. These can be added as fixed destinations for forwarding type CFNR (no response) or CFB (busy) in the SYSTEM forwarding (AMO ZIEL), and activated by AMOACTDA, or can be added and activated as variable forwarding (CFNR or CFB) (AMO ACTDA).

Fixed destinations can be created for each service. This AMO however does not activate or deactivate forwarding. Destinations can be entered in the services VCE (voice), FAX and DTE. Destinations for devices working to the DSS1 protocol can only be activated as variable forwarding destinations by AMO ACTDA.
Destinations can be entered for all created STNOs (station numbers) with the exception of attendant terminals, irrespective of whether or not the station concerned has any terminal devices.

The following diversion types can be used:

for SYSTEM forwarding

•

CFU (Call Forward Unconditional)

•

CFB (Call Forward Busy)

•

CFNR (Call Forward No Reply)

•

CFDND (Call Forward Do Not Disturb)

for STATION forwarding

•

CFU (Call Forward Unconditional)

At the system forwarding it is distinguished, whether it is operative for internal or external calls.

Destinations can be entered for all added phone numbers except attendant consoles, immaterial, if a device is installed or not.

The following destinations are allowed:

•

Existing station numbers and hunting group masters for each service

•

Personal attendant call numbers

•

General attendant call numbers

•

Specific hunting groups

•

PSs (paging systems, also ’code calling’ systems)

•

Voice mailboxes

•

Announcements via TMOM (adapter set for special equipment)

•

External destinations

•

ACD (automatic call distribution) DNIS (dialed number identification service) routing number

•

special codes for CP

–

C13: NON VOICE KEY

–

–

–

–

C24: CONSULTATION KEY

Destinations are not checked any more, except for few cases. To external destinations a name can be assigned.

More informationsabout call forwarding can be found in the service handbook .

The members of an integrated executive/secretary system can have a messenger call key on their voice terminal for which a fixed destination can be entered. This destination can also be programmed at the administration and maintenance terminal. Only analog stations are permitted.

Direct station select keys

Direct station select (DSS) keys can be assigned to all terminals.
The key functions for OPTISET and Optipoint 500 are defined with the help of the AMO TAPRO.
Only internal destinations are possible (analog telephone, digital voice terminal, and personal attendant call number).
In addition to entering the destination in the database, the AMO ZIEL also enters partner information for the destination station (controls the lamps in the DSS key).

The DSS functionality is kept if the number of source or DSS destination is changed with SBCSU or SDAT (parameter NEWNO).

Example: Station X is configured as DSS destination for station A

• If station A's number is changed, then the ZIEL/DSS entry is updated with new number of A and X stays as DSS destination.

• Is station X's number is changed, then the ZIEL/DSS entry is updated for station A with new number of X as DSS destination.

Name/repertory key

The key functions for the OPTISET and Optipoint 500 are defined with the help of the AMO TAPRO. Destinations can only be entered after the key functions have been defined. The destination entry may be any combination of digits comprising a maximum of 22 characters.
Destination entries may be protected against changing and deleting by the destination terminal user, using parameter PROTECT=YES. Changing or deleting by AMO will be possible furthermore.
Name/repertory keys of OPTISET / Optipoint 500 add on terminals have two (Spirit IP add on terminals: four) levels to store destination entries. A level can be selected by entering a value for parameter LEVEL.

Individual speed dialing

Stations that are permitted to use the SPDI are provided an SPDI list when created by means of AMO SBCSU. Stations with an analog telephone, a voice terminal, mobile users (without a device, but with a separate terminal connection), and DTE stations may use the SPDI. Voice terminals can also used name/repertory keys and DSS keys.

Saved Number Redial

Each analog telephone and voice terminal can store a dialed number with up to 22 digits for redial. The destination can be any combination of digits (0-9,*,#,A,B,C,D).

Attendant Console Direct Destination Select keys

Each attendant console has 42 destination (DDS) keys

•

40 destinations via the destination keys

•

2 destinations via R1, R2 keys (trunk group keys for reserving lines).

The destinations are entered into a storage area that can hold up to 42
The configuration is carried out when the attendant console is created by means of AMO ACSU.
The destination keys write memory locations 1-40, while the trunk group keys R1 and R2 are always defined at locations 41 and 42.

Destinations for the BUZZ Feature

The buzz feature allows a user to alert (buzz) a predefined keyset or DFT (Optiset and Optipoint 500) by pressing the BUZZ key or by keying an access code. Voice communication is not possible. Buzz causes the target keyset or DFT to be alerted and the originator’s station number to be displayed for two seconds. The buzz target (destination) and the originator must be located in the same node.

Entries for dialing external servers

Any INFO 2000 server can be connected via a Common Voice Mail Interface (EVM). To this end, the type of seizure of the server, a master hunting group number for dialing the server, and if necessary, a call code for identifying the call code for PREDIA=Y (AMO SCSU) must be assigned to one another.

The following types of seizure are implemented:


FWD	Call Forwarding
FWDNANS	Seizure after no answer forward
DSZINT	Direct Seizure internal
DSZCO	Direct Seizure CO Call
EXPR	Expressbox Seizure - achieved through suffix dialing
ATND	Seizure for EVM Attendant - allows simplified recording of messages without specifying ID or mailbox number

The following types of seizure can be grouped together:

•

•

DSZINT/DSZCO/EXPR/ATND

If the type of seizure is entered in concatenated form, the AMO does not check for the validity of the entry.

The station number assigned to the type of seizure must be the station number of a master hunting group. The AMO simply checks as to whether the station number leads to the digit analysis result STN.

If the interfaces with the server have been parameterized as PREDIA=Y using AMO SCSU, each type of seizure must be assigned a call code; for PREDIA=N, the call code should not be specified. The AMO does not check this interrelationship. The call code must match the server.

Entries for message retrieval using the START key

When the START key is pressed to retrieve voice or FAX messages from an external server, the server must first be identified. For the VOICE service, the code VMWON is entered in the database ; for the FAX service, the codes FAX and VMOWN are entered.

If the server is located in a remote node, the code NETW or TIE is entered for the VOICE service and the codes FAX and NETW or FAX and TIE are entered for the FAX service in the database of the local node.

${DocTitle}, ID: ${DocID}

© 02/2025 Mitel Networks Corporation. - All rights reserved.
Mitel and the Mitel logo are trademarks of Mitel Networks Corporation. Unify and associated marks are trademarks of Unify Software and Solutions GmbH&Co. KG.
All other trademarks herein are the property of their respective owners.