You can control where calls are sent by changing the
preferred device or configuring rules to route them.
Basically, if OpenScape UC is configured to route the call via either a preferred
device (other
than Auto-Pilot) or a configured rule, the call is routed according to those
selections.
More specifically:
When the preferred device is not Auto-Pilot, OpenScape UC routing takes precedence
while
OpenScape Mobile Pro routing is not executed. Incoming calls are routed
to the selected device. (However a call can still be moved from the
selected device.)
A call can still be moved from the selected device even if UC rules are configured
in the UC client.
If Auto-Pilot is selected as the preferred device, OpenScape Mobile Pro routing is
performed for incoming calls. (Refer to section 3.1.)
Swiping a call to the desk phone icon will move it to the physical desk phone and
not to the
selected preferred device.
INFO:
The Route Calls to Cell function is only active when Auto-Pilot is enabled
and the client logs off from the OpenScape Mobile Pro application.
To see more information about how to change your preferred device, that is the device
which you
wish to be reached at, see section Section 3.5.2.