5.2.3. Receiving Calls from an OpenScape Voice Hunt Group 
In case an OpenScape Mobile Pro user is also a Hunt Group member, the OpenScape Mobile Pro application allows the user to receive distributed calls from an OpenScape Voice Hunt Group, by using the Auto-Pilot routing.
INFO:
A Hunt Group, sometimes also referred to as Multiline Hunt Group (MLHG), permits the
distribution
of incoming calls to associated subscribers (members). If a member is busy or
does not accept an incoming call, the call is automatically routed to another
member of the hunt group.
For more information on Hunt Groups please refer to the OpenScape Voice Documentation.
The calls that are distributed from Hunt Groups are initially answered via the member’s
Wi-Fi phone or the desk phone.
INFO:
The Auto-Pilot rules apply to the calls that are distributed from various Hunt Group
types, i.e., Linear, Circular, UCD, Parallel - Call Pickup Model, Parallel - Simultaneous
Alerting Model and Application Controlled (a.k.a. Manual mode).
Once answered, the call can be moved further to the user’s cell or desk phone, in
case of poor network quality (weak Wi-Fi signal).
The following are the rules for Auto-Pilot routing of Hunt Group calls to the members
that have OpenScape Mobile Pro application:
-
In case where the option Call Forwarding – Static OND is activated, OpenScape Mobile Pro Auto-Pilot routing is superseded.
-
If the user has the OpenScape UC application activated, then this application is given the first opportunity to route the call on behalf of the Hunt Group member.In order to route the Hunt Group calls to OpenScape Mobile Pro, the preferred device in OpenScape UC application has to be set to Auto-Pilot.
-
In case the user has a Wi-Fi phone, all incoming calls from the Hunt Group are routed there.
INFO:
If the option for Immediate Call Forwarding or DND is activated, then the call is not routed to the Auto-Pilot device. -
If the user’s Wi-Fi phone is not currently available, then the Auto-Pilot routing attempts to ring the member’s desk phone (if this phone is registered).
-
If the call is not answered by user’s Wi-Fi phone or desk phone, then it returns to the Hunt Group for "re-hunting" to another member of this group.
‣ Parent topic: Section 5.2. More on Receiving Calls