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3.8. Making a Call Previous topic Parent topic Child topic Next topic

Making calls directly through your Wi-Fi device is only supported in the Integrated and Voice-only configurations. The UC-only configuration does not support VoIP calls through your device. So this section refers mainly to the Integrated Configuration. The UC-only mode enables you to choose the device with which you will perform an outgoing call.
CAUTION
Do not use OpenScape Mobile Pro to make emergency calls; use your cell phone instead, as it will provides more accurate location information to the emergency response center. Emergency calls made with OpenScape Mobile Pro may be routed to the incorrect response center.
INFO:
The person you call will see your desk phone number as the calling number.
INFO:
If connection to the OpenScape Voice Server is lost, calls are made as in UC-Only configuration.
In this guide the term “Wi-Fi phone" is used to describe phone calls made over Wi-Fi with the OpenScape Mobile Pro application. The term “cell phone" is used to describe phone calls made over the cellular network without VoIP. The term "desk phone" is used to describe your OpenScape Voice IP phone (typically an OpenStage or OptiPoint desktop phone).

SIP URI Call

You can also perform outgoing audio or video calls, to SIP URI destinations as long as the PBX supports such a configuration.
Dial out a SIP URI call with one of the following ways:
  • Select the corresponding SIP URI video field on a UC contact.
  • Choose a recently called destination from the Call History list.
  • Paste an already copied URI on the dial pad.
  • Through telephone and SIP URI schemes (“sip:” or “tel:”) provided in other applications (i.e emails, Browsers etc) as long as those schemes are detected as such from the corresponding application. Once the scheme is detected by the system, OpenScape Mobile is listed in the suggested applications to open the URI link for the telephone and sip schemes.