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3.9. Receiving a Call Previous topic Parent topic Child topic Next topic

The only number your contacts need to know, is the one they already know - your desk phone number. OpenScape Mobile Pro, OpenScape UC, and OpenScape Voice Server work together to reach you over Wi-Fi or mobile data, at your desk and over the cellular network or an integrated solution at any other device you prefer.
In the Integrated Configuration, when somebody calls you, you will receive the call on your preferred device. As we discussed in the Section 3.5.2 section, you can either choose your preferred device through the More... Devices tabs or by tapping down the arrow on the top of your OpenScape Mobile Pro application. In the Integrated Configuration you can choose one of the following as your preferred device:
  • Auto-Pilot - OpenScape Voice automatically tries to find you in the Wi-Fi client, desk or cell phone without any other configuration required.
  • Work Phone - OpenScape Voice automatically tries to find you at your Desk Phone.
  • OpenScape Mobile - OpenScape Voice automatically tries to find you at your Wi-Fi phone.
In the UC-only Configuration, while receiving a call, your device rings but you can not answer the call on your Wi-Fi device. In the device’s application notification bar which is on the top of the screen, you can see the details of the incoming call and tap one of your available devices through which you wish to answer the call.