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3.9.1. How to Answer Calls on your Wi-Fi Device Previous topic Parent topic Child topic Next topic

When OpenScape Mobile Pro is on and in the foreground, a new call arriving at the Wi-Fi device appears on your screen. The name of the contact is displayed on the top of the screen and the green and red phone buttons are available at the bottom of your screen. To answer a call on your Wi-Fi device you have to do the following:

Step by Step

  1. Tap on the green Phone button to answer the call and then proceed with the following:
    1. If your device is locked when a new call arrives the display is turned on and the device rings (or vibrates, depending on how you have the device configured). To see the incoming call screen and answer the call, first unlock the device
    2. If you receive a call on your Desk Phone, you can move the call to your Wi-Fi phone. You can change the destination of the call to that of your Wi-Fi device from the application notifications area.
      INFO:
      For more information on how to move calls please refer to the Moving Calls chapter in this document.
      INFO:
      Before answering your incoming call, you can choose from which device you want to answer it through the Android notification area.
    3. If you receive a video call or a request for adding video during an ongoing voice call then:
        • Tap Yes to accept the incoming video and respond with your own video.
        • Tap Yes, but don’t send my video to accept the video without sending your own video back to the calling party (one-way video call).
        • Tap No, thanks to reject the video (voice-only call).
      INFO:
      Once video call is established, the transmitting video is shown at the bottom left corner of the screen.
      The following call control option is supported during a video call:
      • Camera switch button - tap to switch between front- or rear-facing camera.