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2.2.1. How to Login with your OpenScape Mobile Pro Credentials Previous topic Parent topic Child topic Next topic

You can easily login to the OpenScape Mobile Pro app using your OpenScape Mobile Pro credentials.

Prerequisites

  • You have installed the OpenScape Mobile Pro V10 app on your Android device.
  • Your system administrator has provided you with your OpenScape Mobile Pro credentials.

Step by Step

  1. Open the OpenScape Mobile Pro app on your device.
  2. Enter your server's IP address in the Server Address field.
    Depending on your configuration, the server address can be one of the following:
    • The IP address or the server hostname of the HAProxy Server, in case of Integrated/ UC-only configurations.
    • The IP address or server hostname of the Session Border Controller (SBC), in case of Voice-only configuration.
    INFO:
    IP or server hostname address should be preceded by http:// or https:// as defined by your System Administrator.
    If you cannot remember your server address, please contact your system administrator.
  3. Tap Connect.
    After providing your server address, you are prompted to provide your account details.
  4. Enter your account details:
    1. In the Username field, enter the username associated with your account.
      Depending on your configuration, your username can be one of the following:
      • Your UC username provided by your system administrator, in case of Integrated/ UC-only configurations.
      • Your desk phone number (e.g +15615556789), in case of Voice-only configuration.
    2. In the Password field, enter the password associated with your account.
    3. Tap Cell Number and enter your cellular number in the input field.
      You can enter a cell number if you want to create a preferred device with that respective phone number. If you don't provide a cell number, the Mobile Phone option will not be available to you after signing in to the OpenScape Mobile Pro app.
  5. Tap Sign in.
    You are signed in to OpenScape Mobile Pro.

Next steps

If you want the OpenScape Mobile Pro app to save your credentials and not ask you to enter them again on the next login, you can tap Account in the User tab and switch the Remember me slider to ON (green).