OpenScape Mobile Pro is able to activate and de-activate
forwarding of calls. Calls to your desk phone will be forwarded
to the number you have chosen.
The following variations of call forwarding are supported:
All - Calls intended for the subscriber are redirected to another destination.
Busy - Calls intended for the subscriber are redirected to another destination when both
the subscriber’s desk phone and mobile device are in use.
No Reply - Calls intended for the subscriber are redirected to another destination if the
call is not answered after 12 seconds (configurable by your System Administrator).
INFO:
Preferred
Device routing has priority over Call forwarding. Call forwarding is a BPX feature on the ONS main line, so in the case of Busy/No
Answer (since the PBX is not aware in advance what will happen to the call) the call to
UC will be routed to the preferred device instead.
Step by Step
In OpenScape Mobile Pro, navigate to
Settings.
Under Application Settings, tap Features → Call Forwarding.
Configure one or all of the following variations (each destination may be different):
All - Tap to turn on and then tap Call forwarding all
Destination field to bring up the keypad.
INFO:
If All is enabled the settings for
Busy and No
Reply will be ignored.
Busy - Tap to turn on and then tap Destination
field to bring up the keypad.
No Reply - Tap to turn on and then tap
Destination field to bring up the
keypad.
A green right arrow on the right-hand side of the notification bar is displayed to
indicate that
the Call Fowarding feature has been activated.