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6.1.3. How to Configure Voicemail Previous topic Parent topic Child topic Next topic

Follow the steps below to configure your voicemail:

Step by Step

  1. In OpenScape Mobile Pro, navigate to Settings.
  2. Under Application Settings, tap FeaturesVoicemail.
  3. Check the Voicemail Access number.
    The main number for the voicemail service in OpenScape Voice Server is configured by your System Administrator and automatically sent to your device. (This number is only for your information; it cannot be changed.)
  4. Tap Voicemail Override to override your voicemail and enter a value to the pop-up text box.
    If your desk number is not part of the main voice mail server you can override it here with the voice mail server assigned to your desk phone. Your System Administrator will let you know if you need to change this number.You can also enter the password as part of this number for a one-click connection to your voice mail box. Enter the mail box number then a “wait” then the password (e.g., 15615556789;1234#). This will dial the voice mail access number then prompt you to tap the Dial button before dialing the remaining digits in the stored number. (The characters in this field are hidden to protect your password.) For an automatic connection use “pauses” instead of a “wait” but enter 3 pauses to give the system about 10 seconds to respond (e.g., 15615556789,,,1234#).
  5. Tap OK
    Once you have entered a value in the text box and press OK, the Enabled indocation appears bellow Voicemail Override.