4.5. Receiving a Call 
In Voice-Only mode, SBC automatically tries to find you in the Wi-Fi client, desk
or cell phone.
OpenScape Voice optimizes the search based on the state of Wi-Fi client and your
option to allow calls to be routed to the cell phone.
Before going into the details of how incoming calls are routed, the following basic
concepts need
to be analyzed:
-
If you have OpenScape Mobile Pro registered with OpenScape Voice on multiple Wi-Fi devices (e.g., a smartphone and a tablet), the routing rules in this section apply to each device.
-
If you have OpenScape Mobile Pro registered with OpenScape Voice on multiple cell-capable devices (a practice not recommended), the Route Calls to Cell setting on the last device registered will be used for routing purposes.
-
If your OpenScape Mobile Pro is reachable over Wi-Fi:
-
The call rings on your Wi-Fi devices first
-
If you do not answer, the call is sent to your desk phone
-
If you do not answer, the call is forwarded to your desk phone's voice mail box (if configured).
-
-
If your OpenScape Mobile Pro is not reachable over Wi-Fi (OpenScape Mobile Pro is turned off or without Wi-Fi connectivity):
-
The call rings in your desk phone first
-
If you do not answer, the call is sent to your cell phone (optionally controlled via configuration)
-
If you do not answer, the call is forwarded to your desk phone's voice mail box (if configured) or your cell phone voice mail box (if configured), depending upon which one answers the call first.
IMPORTANT:
If your cell phone is not reachable (powered off or does not have signal), the call is intercepted by your cell provider and sent to your cell phone's voice mail box (if configured).Be aware: Your cell number is exposed when returning calls from cell voicemail. -
The time range for the “If you don't answer” in the above scenarios is configurable
on the
OpenScape Voice Server. Contact your System Administrator if you would like to
increase or decrease the amount of time each device rings.
‣ Parent topic: Section 4. Using Voice-Only Configuration