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3.20.3. Enabling the headset integration Previous topic Parent topic Child topic Next topic

Follow the steps below to enable the headset integration on your client:

Step by Step

  1. In your UC client, click your user name, then select Settings > Audio/Video.
  2. Locate the Headset integration area and tick the check box next to OpenScape Headset integration.
  3. Click Save.
    A pop-up message appears and you are prompted to open the OpenScape Headset Service.
  4. Click Open OpenScape Headset Service in the pop-up message.

The headset integration is enabled on your client and you can use it to control UC calls.
If the OpenScape Headset Service doesn't start or is disconnected unexpectedly, a warning message is displayed in OpenScape Web Client and you are prompted to try connecting the service again.