Follow the steps below to enable the headset integration on your
client:
Step by Step
- In your UC client, click your user name, then select
Settings >
Audio/Video.
- Locate the Headset integration area and tick the
check box next to OpenScape Headset
integration.
- Click Save.
A pop-up message appears and you are prompted to open the OpenScape
Headset Service.
- Click Open OpenScape Headset Service in the pop-up
message.
The headset integration is enabled on your client and you can use it to control
UC calls.
If the OpenScape Headset Service doesn't start or is disconnected unexpectedly, a
warning message is displayed in OpenScape Web Client and you are prompted to try
connecting the service again.