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3.20. Headset integration Previous topic Parent topic Child topic Next topic

OpenScape Web Client supports headset integration via Headset Service Standalone. This allows you to control OpenScape UC calls directly from a range of headsets.
IMPORTANT:
Headset Service Standalone should not be used on the same machine where UC Desktop App is installed.
Headset integration allows you to use your device's control buttons to:
  • Answer/end a call
  • Reject a call (for supported headset models)
  • Mute/unmute
  • Volume up/down

Prerequisites

  • An OpenScape UC administrator has enabled the headset integration on your system.

You can download the headset integration from the Settings > General area on your UC client.