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3.20.1. Supported headsets and restrictions Previous topic Parent topic Child topic Next topic

OpenScape Web Client is compatible with the following headsets: Jabra, Sennheiser/EPOS, Poly/Plantronics, and Yealink.
INFO:
The usage of the same headset by two different applications (e.g. OpenScape Web Client and Microsoft Teams) may lead to unexpected behaviors in certain scenarios, such as dropping calls.
For specific headsets, you must install additional software, as described in below:
Headset Additional software
Plantronics Plantronics Hub software
Sennheiser/EPOS EPOS Connect software
Restrictions
  • Headset integration is only supported on Windows machines.
  • Call controls via your headset are supported when you are using OpenScape Web Client with Google Chrome or Microsoft Edge.