The rating call quality dialog is displayed to UC users who have joined the call using the WebClient or UC Desktop App. The metrics for how often the call rating dialog is presented are determined based on the settings that your OpenScape UC administrator has configured on your system.

When the rating dialog appears, you can rate the call quality on a scale of 1 to 5 stars, where more stars means better experience.

To rate a call, select the number of stars that describes your call experience the best, then click Submit on the pop-up window. Your rating is registered and it will be used to for performance improvements.

If you want to skip the rating, click Cancel on the pop-up window.