By default, if a chat session has been started during a conference call, the chat
is
not displayed to guest participants. Guest participants can only view or use the
chat if a moderator added them to it.
Follow the steps below to add a guest participant to the conference chat:
Prerequisites
- You are a moderator.
- You have joined the conference using the WebClient, UC Desktop App or Fusion
for Office.
Step by Step
- Click
on the call control bar and
select Guest participant(s) from the drop-down
menu.
The list of guest participants is displayed (if any).
- Hover over the name of the participant you want to add to the chat.
The

icon appears next to the
participant's name.
- Click
and select Add to
chat from the drop-down menu.
The guest participant is added to the chat and they can start using the chat.
Guest participants can use the chat in the same way as non-guest participants.
For more information about actions using the chat, see
Section 8.13.2.