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8.13.4. Adding a guest user to the conference chat Previous topic Parent topic Child topic Next topic

By default, if a chat session has been started during a conference call, the chat is not displayed to guest participants. Guest participants can only view or use the chat if a moderator added them to it.
Follow the steps below to add a guest participant to the conference chat:

Prerequisites

  • You are a moderator.
  • You have joined the conference using the WebClient, UC Desktop App or Fusion for Office.

Step by Step

  1. Click participants_icon.svg on the call control bar and select Guest participant(s) from the drop-down menu.
    The list of guest participants is displayed (if any).
  2. Hover over the name of the participant you want to add to the chat.
    The conferrence_actions.svg icon appears next to the participant's name.
  3. Click conferrence_actions.svg and select Add to chat from the drop-down menu.

The guest participant is added to the chat and they can start using the chat.
Guest participants can use the chat in the same way as non-guest participants. For more information about actions using the chat, see Section 8.13.2.