3. Calls 
With Open Scape UC application you can easily make and receive phone calls, view your current calls and manage them as you need.
General call features:
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Make a call
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Answer, decline or drop a call
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Forward calls
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Make consultation calls
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Hold and retrieve a call
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Toggle calls
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Transfer calls
Child topics:
‣ Section 3.1. Receiving a call
‣ Section 3.2. Calling a contact
‣ Section 3.3. Calling a directory contact
‣ Section 3.4. Dialing feature codes
‣ Section 3.5. Rejecting a call
‣ Section 3.6. Terminating an active call
‣ Section 3.7. Placing a call on hold
‣ Section 3.8. Transferring a call
‣ Section 3.9. Pushing an ongoing call to desk phone
‣ Section 3.10. Alternating between calls