14.2. Call Forwarding for internal/external call originators 
You can configure additional forwarding rules for your internal and external incoming calls.
Prerequisites
- An OpenScape UC administrator has enabled call forwarding for
internal/external call originators on your system.
When this feature is enabled for you, a new option is available under that allows you to configure call forwarding for internal and external incoming call originators.
Step by Step
- Click your user name at the top right of the screen.
- Select Forwarding and rules settings from the drop-down menu.
- In the Simple forwarding tab, click the checkbox
next to the Check to distinguish internal from external
calls option to enable call forwarding for incoming calls
based on their origin (internal or external).By enabling this option, the following additional forwarding options are displayed:
- External to: only your incoming calls that come from external originators are forwarded to another phone number.
- Internal to: only your incoming calls that come from internal originators are forwarded to another phone number.
- Configure call forwarding according to your needs.
- Click Save.
Your incoming calls are now forwarded based on your configuration.
Next steps
To stop forwarding your incoming calls to another colleague, go to , hover over forwarding destination you have set and click
X, then Save.
‣ Parent topic: Section 14. Forwarding and Rules