11.1.6.1.2. Service Information 
- A priority order for the calls can be defined per AC group.
- The incoming calls can be freely assigned to either answer key L1 or L2. The fixed rule that trunk calls are assigned to answer key L1and all other calls are assigned to answer key L2 no longer applies. This allows the assignment of all calls to only one answer key (single distribution).
- Priority numbers of the trunk groups apply to all AC groups within an OpenScape 4000. With transmission via CorNet-NQ, they also apply within a system network.
- The priority number transmission via CorNet-NQ is only supported within a homogeneous OpenScape 4000/HiPath 4000 network (with COT parameter PRI set). In transit nodes the priority number is switched transparently through, provided the COT parameter PRIO is set in the transit node for the incoming trunk. With internal calls from an originating node the priority number of the outgoing trunk group is transmitted.
- The COT parameter PRI is an old parameter the meaning of which has
been changed.
- Transmission of the priority number via CorNet-NQ in homogeneous OpenScape 4000/HiPath 4000 networks.
- Original meaning: Priority establishment for prioritized trunk groups for calls to the call queue. This meaning is no longer relevant
Following Call Types are supported
|
Call Type
|
Definition
|
Basic Initialization
DQ priono
|
Basic Initialization
MQ priono
|
|
EMERG
|
EMERGENCY CALL
|
3
|
36
|
|
HOT
|
HOTLINE CALL
|
3
|
36
|
|
LOFC
|
LOCAL FIRST CALL
|
2
|
46
|
|
LOREC
|
LOCAL RECALL
|
2
|
42
|
|
LOPRIC
|
LOCAL PRIO CALL
|
4
|
45
|
|
COREC
|
CO RECALL
|
5
|
40
|
|
COSER
|
CO SERIAL CALL
|
5
|
40
|
|
COINCO
|
CO IN CONSULTATION
|
5
|
43
|
|
COONHOOK
|
CO ON HOOK IN CON-
SULTATION
|
5
|
43
|
|
TIREC
|
TIE RECALL
|
2
|
41
|
|
TISERTT
|
TIE SERIAL CALL
|
2
|
41
|
|
TIINCO
|
TIE IN CONSULTATION
|
2
|
44
|
|
TIONHOOK
|
TIE ON HOOK IN CON-
SULTATION
|
2
|
44
|
|
OVLOFC
|
OVERFLOW LOCAL FIRST CALL
|
2
|
39
|
|
OVLOPRIC
|
OVERFLOW LOCAL PRIO CALL
|
2
|
38
|
|
OVCOFC
|
OVERFLOW CO FIRST
CALL
|
5
|
37
|
|
OVTIFC
|
OVERFLOW TIE FIRST CALL
|
2
|
38
|
|
PERSONAL
|
PERSONAL CALL
|
--
|
48
|
|
ACLOOP
|
ATND. LOOP TRANSFER
|
--
|
47
|
The following tables show the standard initialisation values for the
various call types and their priority levels
DOUBLE QUEUE (DQ)
Table 65. Table 1-1 Basic initialisation DQ
|
Priority Number PRIONO
|
ANSKEY
|
PRIOLEV
|
|
1(CO first call-AMO BUEND)
|
L1
|
3
|
|
2 (int &ext calls init AMO-BUEND
|
L2
|
3
|
|
3
|
L2
|
1
|
|
4
|
L2
|
2
|
|
5
|
L1
|
2
|
|
6-8
|
L2
|
8
|
|
11-48
|
L2
|
8
|
Multiple Queues (MQ)
Table 66. Table 1-2 Basic Initialsation MQ
|
Priority Number PRIONO
|
ANSKEY
|
PRIOLEV
|
|
1
|
SQ01
|
3
|
|
2
|
SQ02
|
3
|
|
3-8
|
SQ012
|
8
|
|
11-35
|
SQ012
|
8
|
|
36
|
SQ07
|
1
|
|
37
|
SQ07
|
3
|
|
38
|
SQ07
|
5
|
|
39
|
SQ07
|
7
|
|
40
|
SQ08
|
3
|
|
41
|
SQ08
|
5
|
|
42
|
SQ08
|
7
|
|
43
|
SQ09
|
3
|
|
44
|
SQ09
|
5
|
|
45
|
SQ10
|
3
|
|
46
|
SQ10
|
5
|
|
47
|
SQ11
|
3
|
|
48
|
SQ11
|
8
|