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10.63.1. Feature Description Previous topic Parent topic Child topic Next topic

When an internal user A is calling another internal user B who has activated call forwarding to an external number, an announcement can be activated and played to the caller A letting him know the call is about to leave the internal telephony network e.g. "Your call a is diverted to public network / the destination number is outside of the secured / internal / company network"

Covered scenarios:

  1. Internal user A can be located in the same node (OS4K) as internal user B.
    5.5.9.png
    • User A calls user B, which has a forward to an external destination.
    • At LCR level, the forwarded call is rejected, if the outgoing route is marked in LDAT with a specific flag (LATTR=FWDOUT ).
    • A new connection from user A to the synchronized announcement is build.
    • User A hears the announcement.
    • After the announcement stops, user A calls the forward destination. This time, the call isn't rejected anymore at LCR level.
  2. Internal user A can be located in a different OS4K node than internal user B (also OS4K). Between the two nodes there is a TIE network link (TDM trunk or IP trunk).
    5.5.9_2.png
    • User A calls user B, which has a forward to an external destination.
    • At LCR level, the forwarded call is rejected, if the outgoing route is marked in LDAT with a specific flag (LATTR=FWDOUT ).
    • A new connection from user A (the incoming TIE trunk in OS4K) to the synchronized announcement is build.
    • User A hears the announcement.
    • After the announcement stops, user A (incoming TIE trunk in OS4K) calls the forward destination. This time, the call isn't rejected anymore at LCR level.

User Perspective:

The user A will hear an announcement before the call is forwarded to an external destination.