8.4.1.2. Team Functions 
Secretary systems that are formed as a "network-wide team" have the
following features:
- Executive line
- Private line
- Secretary line
- Network-wide direct station selection
- Network-wide signaling of station status
- Voice calling and auto answer
- Ring transfer
- Secretarial function transfer
- Conference corner telephone
- Ringer cutoff
Each member of a team can also use all other features such as callback,
do-not-disturb, number redial, call waiting, voice server (with the possibility
of saving messages in the mailbox of the executive or the secretary),
etc.
All members of a "network-wide team" can be in different network nodes.
All features described above are available without restrictions to the
team members.
Executive line
Each call to an executive arrives at the executive line (executive
station number) either directly or after the secretary forwards it. This
is usually the line where he or she makes outgoing calls.
The secretary or secondary secretary is also connected to the executive
line of all executives assigned to him or her. The secretaries receive
a visual signal (quickly blinking LED) and an acoustic signal (alerting
call tone) on these lines for calls to the executive (executive calls).
On the other hand, only a quickly blinking LED notifies the executive
of a call. The LED lights up as soon as the executive or the secretary
takes the incoming call.
The secretary can handle incoming or outgoing calls at any time by
changing to any line. This automatically puts the current call on hold.
The LED blinks slowly for the held line.
Private line
You can configure a private line (private number) for each executive.
The executive can make or accept calls on the private line independently
of the executive line. The secretary is not signaled for incoming or
outgoing calls on the private line.
The private line can be forwarded independently of the executive line.
The forwarding is not signaled on either the display or with an LED.
Secretary line
Each secretary has a separate line (station number) for his or her
"personal" calls. The executive normally receives no notification of
"personal" secretary calls (secretary's personal line).
Network-wide direct station selection
An executive has a DSS key configured for each secretary to allow
him or her to reach the secretary. Of course a secretary can also have
a DSS key configured to each of his or her executives. Like the CHESE,
the direct station selection does not follow call forwarding. If call
forwarding is active at a direct station selection destination, it does
not take place.
Network-wide signaling of station status
The DSS key LED signals free or busy network-wide for the partner
in question. The DSS key LED displays the following states:
|
LED off
|
Partner is free
|
|
LED is lit
|
Partner is busy
|
|
LED is blinking
|
Incoming call to partner You can accept the
call by pressing the DSS key for the partner.
|
Voice calling and auto answer
For security reasons, you can use the administration to configure
voice calling and auto answer (one-way hands free intercom system) only
for specially identified direct station selection or name keys. Voice
calling and auto answer are also possible across nodes.
Ring transfer
By pressing the intercept key of an executive, each secretary can
forward incoming executive calls to the secretary apparatus. This secretary
then becomes the active secretary. Incoming executive calls are signaled
at the secretary acoustically and visually in the display and at the
executive by a blinking LED. All other secretaries receive an alerting
call tone and a display on their terminals.
If a different secretary presses the intercept key for this executive
on his or her telephone, he or she become the active secretary. Executive
calls are then forwarded to this secretary (remote call forwarding).
In the idle display, the executive always see the name or phone number
of the secretary who is currently his or her active secretary.
Each executive can also forward all calls to the secretary by pressing
the intercept key.
|
Intercept key off
|
Ring transfer to primary secretary is not active;
the primary secretary does not receive executive calls
|
|
Intercept key on
|
Ring transfer to primary secretary is active;
the primary secretary receives executive calls
|
Attention: This is a major difference to CHESE!
Secretarial function transfer
- Activating the secretarial function transfer
- The active secretary can forward all executive calls to a different preselected (using administration software) secretary of the same team by pressing the secretarial function transfer key. The intercept key LEDs at the forwarding secretary go out. Now the intercept key LEDs at the delegate secretary, the new active secretary, light. The secretarial function transfer key LED does not light there. - Secretary calls are also forwarded to the delegate.
Important: The secretary is not allowed to program the delegate destination; configure this with administration software. Only a user within the same team can be a delegate. - Deactivating the secretarial function transfer
- Only the secretary who previously activated the secretarial function transfer can turn it off again by pressing the intercept key (not the delegate key). The secretary only deactivates the secretarial function transfer for the executive in question; the secretary becomes the active secretary for his or her executive again.
Ring transfer for secretary calls ("personal" calls for the secretary) are still delegated; this can be cancelled either by pressing the FWD key or by using the service menu.
Conference corner telephone
Executive and secretary are always put together in a pickup group.
You can also configure a telephone assigned to the executive as a conference
corner telephone in the pickup group.
Ringer cutoff
You can configure a ringer cutoff key at the executive to switch off
the acoustic signal.
There is then only a visual signal on the display and via LED for
incoming calls.